Frank caught a raccoon that took another officer almost 2 weeks to catch. He’s very professional and knows his work!!
- Erica Stokes. 5/30/2020
I was very pleased to welcome Frank into my home on Friday morning. Someone in the house is immuno-suppressed and I was a little worried about letting a stranger in. However, Frank was very professional, prompt and courteous. He masked-up immediately and wore booties, too! There are a lot of feelings in the world right now, and I so appreciate that he is sympathetic to the current situation.
Now for the problem, there may be something in my ceiling and there may not be, but it feels as though I have a responsive partner in the quest to discover the problem. I knew the cost up front. He answered all of my questions, left detailed instructions, and told me to call immediately, day or night. He told me he would be stopping again this week to check on things. I look forward to his visit and a positive outcome. I would absolutley recommend Frank to anyone with a pest problem.
- Mo Mcg. 5/29/2020
Today I received top service from this company and Frank represented with excellent professionalism. Frank was excellent with my daughter and cat Milo, while rendering the service of removing an uninvited guest. Thanks Frank.
- Chantelle Scott. 5/28/2020
Frank - great service, helpful and problem solver. Would recommend to anyone.
- James Garrison. 5/27/2020
Frank was great. Set the trap to try to catch the fox. He is professional and very knowledgeable and just a genuinely nice man.
- Donna Spada. 5/27/2020
I called and they came out the same day frank was very polite and professional, he quickly figured out what animal was coming in and out of my home and eased my fears. Thank you so very much.
- Shawna Brown. 5/26/2020
These folks helped me through a long saga of evicting a family of raccoons from my ceiling. Everyone who came up was polite and knowledgeable. Thanks Frank, for figuring out how to bait a trap that the mother avoided for weeks. I'd recommend this company to anyone.
- JD Friedrikson. 5/25/2020
Very professional and responsive. Would definitely recommend. Thank you Frank!
- Natasha Harkless. 5/21/2020
Brian and Brianna found and captured the bat that was flying around in our house. They captured it so quick and easy. Thank you!!!!!
- Riss Flex. 5/20/2020
I normally never leave reviews, but for Frank I just had to. When I say he gave the best customer service, I am ready to go buy some possums just for him to come save me again. (Lol)His personality was amazing! His calm presence made me feel comfortable and confident in his work. He came quickly and tackled the problem right away. He even went out of his way to make me more comfortable by checking the possible places the possum could have came from and gave me advice on how to prevent further problems. I highly recommend this company. 5 stars across the board! Make sure you ask for Frank. Very impressed by his excellent service.
- TAMU HARRIS. 5/19/2020
Officer Bryan came to remove a bird from our chimney. He was very professional and put our family at ease.
- Robin Smith. 5/19/2020
Bryan was very knowledgeable in his work. He was very professional.
- Donnelle Horsey. 5/18/2020
Frank arrived quickly, with a courtesy text when he was on his way! On site he was very professional, was very knowledgeable and able to assess our squirrel situation fast (even pointed out a hole we didn't know about!), and helped us determine the best place to put our trap. After getting all the squirrels out of the attic, we're also going to have them come out to close up the holes. Overall would definitely recommend!
- Katie Leis. 5/17/2020
Frank came to my house today quickly and got a bat out in a matter of seconds! He also remembered us as this wasn’t our first bat....great service!
- Jessica Turner. 5/16/2020
Had Ron come to our home. Very professional and informative. Sent a text when he was in route as instructed. Would recommend to family and friends. Thank you for the quick response.
- mario marone. 5/15/2020
Frank was incredibly amazing! He was kind, polite and also educated me on the situation at hand. I will always recommend Frank to anyone! Thanks for your help!
- queeda sistrunk. 5/15/2020
We had a bird stuck in our chimney and so I called animal control. Officer Bryan came to our house and he was the nicest guy. He went out of his way to assure us everything would be ok. He stayed so calm. I was nervous but he put me at ease. He went out of his way to speak to my granddaughter and explain what he was doing and told her about his job and even told her when she is older she could go on a run with them. I can’t say enough good about this man. God bless him for saving that bird and taking him to find a new home. I would highly recommend him. Thankyou,Officer Bryan.
- Diane dwyer. 5/4/2020
Had a problem with squirrels in my roof, called them and they came out same day. Laid traps down. Within two days we caught the squirrel and i haven't had problem since. Also, they patched up holes that i had in my roof so i wouldnt have anymore trouble. Simple and affordable pricing. Definitely would call them again if i have any more problems.
Also want to give big thanks to their workers Frank and Brianna for all the help they provided!
- Harvey Bivins. 4/29/2020
Frank removed a nest and repaired a hole in my siding. He was incredibly professional, arriving quickly and doing a great job with everything. He made sure that no more animals would be making nests in my house. I would Definitely recommend Delaware County Animal Control to anybody with similar issues. Even during these crazy times, they were refreshingly reliable.
- Matthew Haley. 4/20/2020
Needed HELP for a groundhog! Little baby got itself caught in a netting Sunday evening.
I found Delaware County Animal Control by google and someone answered the phone!!!
Brianna came within the promised 1 hour and successfully let our little scared friend go. We were so happy.
Very reasonable price, too!
Thank you Brianna!!!
- Laura Wallace. 4/17/2020
Frank just left my home and he was awesome! He got to my house 10-15 min after I made the initial call to receive service. He was very helpful and educated me and my family about wildlife. Gave us a sense of relief by insuring us that they available 24/7. He also has a great personality.Even though at the time of my visit he didn’t find anything, but he did set a trap. I still received great customer service!! Thanks Frank.
- Lahkel H. 4/9/2020
Great experience. Frank was incredibly helpful, polite and worked very hard to patch up a hole on my third level awning that was allowing squirrels to get into our walls. Highly recommend.
- Emilia Kristinus Choate. 4/8/2020
Great professional service. I will definitely recommend to family and friends. The absolute best service-oriented family friendly, wildlife control. Officer Jackson was pleasant and experienced. He took the time to explain the process and addressed the issue immediately. I am very happy 😊.
- Lisa Frazier. 4/3/2020
I can’t thank Bryan enough. I was a nervous wreck almost in tears I wouldn’t even come down my steps. It was a baby possum in my house and he came right in and had it out in less than 5 minutes. He searched my entire house making sure that was the only one and helped me secure my basement where it had got in at. He was so patient despite how anxious and scared i was. He made sure I felt safe before leaving. If I ever need them again I need them to send Bryan back
- Bre Golds. 3/30/2020
I called because I had a pet that passed away. They came right away, expressed condolences and showed compassion. I am appreciative of the service they provided me....
- Tracy Ellis. 3/16/2020
Officer Bryan was timely, kind, respectful and did a great job removing a rabid raccoon from our property. We are so thankful for him and his wonderful service!
- Allison Marshaleck. 3/11/2020
Brian was excellent with handling our situation. Our beloved Buddy passed away and he took very good care of us
- Ginny Kephart. 2/23/2020
Officer Bryan was incredibly professional and humane with the injured/sick fox we had in our cul-de-sac that was between our car and the curb. He made sure the animal was safe and so were we. I'd highly recommend his services to anyone.
- E Tru. 2/15/2020
Frank was prompt, knowledgeable and easy to understand. Very reassuring. Delaware County animal control very accessible ,polite and honest.
- Teresa Mitch. 2/11/2020
We knew that our 15yr old long hair domesticated female cat was on her way to leaving us. We were deciding on where to bring her to help her crossover Rainbow Bridge. And therefore was contacting different locations to obtain pricing, arrangements, options ect….recalling a previous reference made on social media we contacted Delaware County Animal Control for pricing for Cremation.
From the very first question on the phone with Ron who was very patient, compassionate and empathetic as well as super kind, to making “that call” when our beloved Rainee passed away on Sunday in the evening on March 8, 2020 on her time to crossover Rainbow Bridge and was promptly picked up by Bryan at our home. He could not have been more kind. Truly. Bryan was loving, compassionate, a true professional with a huge heart…he was respectful to not only Rainee but to my husband and myself as well as our surviving furbabies.
Thank you so very much for having this service available. We are thankful as well as grateful.
While this most certainly is a very sad and difficult time….going through Delaware County Animal Control was the best decision for the aftercare of our beloved Rainee…..Thank You from the bottom of our hearts. Our family cannot express it enough of how much we appreciate both Ron and Bryan who not only brought humanity to this experience but made this heart wrenching time…softer…we are overwhelmed by their kindness and highly recommend Delaware County Animal Control for whatever they offer for any of your animal needs.
With profound gratitude,
The Glover Family
- Deb Glover. 2/10/2020
Thank you for your prompt service!! We had a deceased fox stuck in our back yard through the fence. Frank came out did the removal and sanitized the area. Very knowledgeable of the area with animals and seasons of what to look out for. I would call them again if I have any problems in the future.
- gregory Martyn. 2/8/2020
This company is excellent! Squirrels were running amok in my mom’s ceiling to the point where I couldn’t go back to sleep. I call Delaware County Animal Control at 6am and within the hour, Frank showed up. Frank is very knowledgeable and took his time. After he set the trap and left, the door was triggered and the squirrel ran out, I called the company and within 15 minutes Frank was back at the house ( even though he was supposed to be off duty). Thanks Frank.
Dillon and Brianna are great also. Came out to pick up and replace traps.
Fingers crossed this will solve all the issue.
- Andie Quarry. 2/1/2020
Very fast and professional, honest about findings in the house I’m renting. Dylan was great and very detailed with explanation with what needs to be done in order for my safety in my home.
- Lee Ming. 1/26/2020
So me and my fiancé had a rodent problem, we didn’t know what it was, but we knew it was big. and with a new born (6weeks old) we could not wait or play with such a matter Soooo serious. With it being a Sunday and calling every major company Terminix, Orkin, locals ... all told me they could not help me on a Sunday and I would have to wait until Monday. Frank came and saved the day on a SUNDAY! In a matter of 20-30mins, he caught the rodent and left. He was terrifically timed, well mannered and respectable. Definitely recommend.
. Thank you Frank
- Alexis Holland. 0/26/2020
Frank and Brian showed up today to help us get rid of a squirrel that had been making itself at home in one of our walls. As soon as they arrived, they took one look at the outside of our house and pointed out where they thought the squirrel was getting in. We walked through the house and Frank and Brian laid out their plan for removal and prevention and set a trap. Within 2 hours, we caught a squirrel and Delaware County Animal Control helped us coordinate with a contractor to patch the hole and prevent more critters from getting in. Next time we have an issue Delaware County Animal Control will be the very first call we make.
- Sam Musselman. 0/24/2020
I've had a rat situation for the past month. They are in my ceiling and we were not sure what they were because we have no access to the area. I called Delaware County Animal Control and initially Briana and Chris came out to access the situation within an hour! (Orkin made me wait weeks). They were great and really did detective work to figure out what sort of animal was up there. But I am most thankful for Dylan- once I confirmed the rodent was actually a rat, he came out on his DAY OFF to help me set up traps and make a game plan to catch the rodents living in my ceiling. Thank you!
- Danielle Damore. 0/10/2020
Thank you so much for coming so quick on New Year's Eve to help me when my cat passed away. Briana and Chrissy were very compassionate and helpful during a sad situation. Thank you for offering a great service.
- Marsha Impriano. 0/5/2020
So listen to this. I got the day off work so I go do some shopping. So I come home and I hear a noise on my porch. Dont think much of it until I come back out. Now man I got this big ole raccoon chillin looking at me like it was his place. So I'm like I aint messing with no raccoon. So I call Delaware County Animal Control and immediately boom the send out this girl. Now Im not going to lie I was thinking a girl really? But man was I wrong. This girl Brianna came to my house and assured me all was well and she will gladly take care of this for me. Well that she did. Within minutes Brianna had that raccoon out my house and in her van. I cant thank you enough Brianna for your professionalism courteousness and overall great work. You can trust DCAC and their team like Brianna to handle all your crazy animal needs.
- Kevin Maitland. 11/23/2019
Professional Animal Control Service... very satisfied with the service I received. Removed the critters without humanely with relocation included.
- Kimberly Alexander. 11/13/2019
Gil was awesome ! He helped me greatly !
- Nicole McKee. 10/12/2019
- Darryl Williams. 9/25/2019
Frank saved the day!!! My husband found (what we now know to be) a garden snake while cutting the grass. Frank came in and was swift and super knowledgeable about everything. He definitely put us at ease soon after he left. We’re so thankful for Frank. Everyone needs a FRANK in their life!
- Natalie Pierre Vertus. 8/29/2019
We have an exterminator on contract and they wouldn't do anything for us when squirrels started chewing through the vinyl siding and into the walls of our house. Someone recommend Delaware County Animal Control and it's been 1 day since we called them. They have caught and removed 3 squirrels already. Each time we've seen one in a trap, we call them and they come and remove it quickly and reset the trap. Excellent service so far!
- christie molenaar. 8/26/2019
Frank and Gil are great. They come within a short time of a phone call to retrieve the squirrels in the cage. They are friendly and also respectful of the animals they catch. There was a problem with the cage and Frank came and changed it out with another. I would recommend their service.
- Anne Bennett-Mangano. 8/26/2019
Great customer service. I had my dog cremated and they was so patient with me and worked with my time frame so that they could drop off her ashes.
- Michael Smith. 8/25/2019
Frank was a very nice person to work us with our squirrel problem,even with the trap we still wasnt not able to catch it.... but thats ok thanks for everything Frank.👍🏽
- Sierra S. 8/23/2019
Definitely recommend frank he came out 20 mins after I called to get my prince and he getting cremated and coming back home to me thank you so much
- Shemia Reynolds. 8/19/2019
Awesome service! Frank showed up on Sunday evening in a good amount of time from when I called. He was nice, quick to review our squirrel situation and gave a good recommendation for catching the squirrel. I would recommend to anyone needing to remove wild animals from their homes and property,
- Shelle Rad. 8/15/2019
They came out and were really good. Friendly service and took care of the problem! Would highly recommend
- Taylor Longacre. 8/13/2019
Thank you so much to Frank for setting up the trap for squirrels. He explained everything and was very informative.
- Cheryl Hamm. 8/11/2019
Frank is awesome. We have raccoons getting into our roof and so far we have caught 4 raccoons in 4 days with his trap set-up. Soon the neighborhood will be rid of these critters and the neighborhood cats will find peace. They don’t destroy them either, just relocated them to a more raccoon friendly area.
- Scott M.. 8/10/2019
Frank and Dylan have done a wonderful job. Very knowledgeable and extremely friendly. Great customer service !
- Stephen Sisko. 8/9/2019
Frank deserves a five star rating. He loved my two labs, he was polite, energetic, and intelligent. I recommend Frank for any possible animal problems.
- Dave Kurkian. 8/9/2019
Really great company. Frank is a super professional and quick to respond worker who helped me out with several raccoons in my roof and back yard and comes through at any time in the day. Would reccomend their service to anyone.
- Brenda Fitzgerald. 8/8/2019
Frank and Dylan helped me get my squirrel situation under control. Dylan taped the hole but Frank came back the next day to check and set traps. Very nice guys great service sorry about the panties Frank. Lol
- Keenya Walker. 8/5/2019
Frank, is one of the beat animal control people I have ever meant in my life. I woke up to a live bat hanging in my living room. I called Delware County Animal Control and they came right away. I explained to him what was going on and he came in the apartment. He spotted the bat hanging around and got it. Thank you so much. The price was reasonable and he is every professional.
- Tulleesha Burbage. 8/2/2019
I just wanted to say I appreciated Frank so much! Thank you so much again! Smooth experience. From start to finish and it was very emotional for me lol. 😘
- Myndi T.. 7/30/2019
Frank was very nice and helped to move the snake we found in our office!
- Aleaya Phillips. 7/30/2019
Frank was great. Response was quick.The injured skunk was not in the feral house as expected. I watched for it and it showed at 10 pm. Frank said to call any time I saw the stunk. He started out immediately. He got the skunk. I was worried about paralytic rabies. He reassured me that the skunk looked injured. A great relief. I like the company because the will try to save and relocate the animal instead of killing it. They were also great in not charging me twice. I recommend this company and would ask for Frank.
- Elizabeth Scott. 7/28/2019
I had one of their men come out get rid of a monster Nest that was in my tree on my front lawn. It was raining when he got there and he said he was going to do the job anyway. Sure enough he removed the nest from my tree I even trimmed the tree so it looked better and it did before. I would definitely recommend this company.
- Kevin Skoczen. 7/23/2019
Great staff, excellent setup
- Mark Hall. 7/20/2019
It was 1am and Frank was extremely helpful in getting a bat out of my house. We saw a second one but apparently must’ve flew out before Frank came. He was fast, professional and helpful. Fee is nothing compared to having a peace of mind.
- Carol Arias. 7/18/2019
I came home from a hard nights work at 12am only to walk into my bathroom and find a BAT sitting on the light looking at me. Being in the line of work I’m in I fear very little, however this thing showed me the smallest of things can send me running in the other direction. SO I had to call in the pros and Frank was the greatest. Armed with just a 32oz Wawa soda cup he quickly captured the winged bandit and restored clamminess back within my home. This was the 3rd Bat for me since moving in the area less then three years ago and I want to thank DCAC for always sending help in a timely manner. But I Pray I won’t be needing them for anymore Bat removals anytime soon. Thanks Frank you were the greatest!!
- Erica Foat. 7/17/2019
Frank took great care of removing the dead stray respectfully and humanely. I recommend him for any animal issues.
- Sabrina DePrince. 7/16/2019
Frank came out assured me that everything would be ok. He helped me out and set a trap and made me feel at ease
- Carlette Hall. 7/14/2019
I wanted to thank Frank for coming out today to assist with our skunk problem. He was extremely knowledgeable and customer oriented. Frank is an asset to your company. Thank you frank !!!
- Steph Caiazzo. 7/10/2019
Frank came very fast and worked really hard to get a bat out of my air conditioner.
- Xzaysha Smith. 7/6/2019
Really great company. Came at 1:00 am even though we were 45 minutes away. Frank, the employee who showed up to my house was extremely nice and helpful. He helped ease my mothers concern about the bat in our basement. Would recommend to anyone. 5/5.
- Nick Monaco. 6/30/2019
Great and helpful address of the problem by Frank
- David Mitchell. 6/15/2019
Frank was at my house today to help work with a squirrel issue inside my house. He did a great job of setting everything up (traps, etc) and he also explained it all very well. Thank you for everything
- Max Pomerantz. 6/15/2019
Just another place to handle strays.
- Schay Glover. 5/14/2019
Rahn was very helpful and his staff was quick to take care of us.
- Tony L. 4/23/2019
Delaware County Animal Control was great for the second time! My beloved pal, Cooper passed and I called for his body to be picked up. They picked up his body within and hour of calling, and they were compassionate and considerate of my feelings. Five star Service during a stressful time. Thank You Delaware County Animal Control!
- Carol Terry. 4/19/2019
We used this business for pet cremation. Kind and compassionate employee came to our house at night and made a difficult situation the best it could be.
- Brooke Shapiro. 3/29/2019
Excellent response and service from Chris coming to our house to capture a raccoon with ease and take it for testing. Very friendly as well. Excellent, compassionate and patient service from Ron even though I called him every day asking for my results. He was very kind and professional. My experience could not have been any better.
- Sharon Jeffkin. 1/28/2019
Helpful and quick response. Ready to take action in a humane way!
- Karla Scanlon. 1/27/2019
Expertly handled my Fuzzy Flying Mammal problem & the guano they left behind.
- Dan Hayden. 0/14/2019
Ive known Ron for years and have seen his work first hand. I saw him save a dog's life after being hit by a car. I called him and he was there in minutes. A true animal lover!
- Mark Kennedy. 0/12/2019
I have worked with Rahn on many projects at Delaware County Animal Control over the past 21 years from organizing the County's first animal rescue unit that responded to house fires and injured and trapped animals all around Delaware County. To the warrent unit that assisted the police by controlling the dogs of suspects being arrested. Rahn has always been there to stand up for the rights of the four legged members of our family without a voice.
- john johnson. 0/12/2019
Rahn is the guy to see for animal control. I've known him for almost 20 years and he's the best.
- oldcougar65 . 0/12/2019
Came, got the animal seemed like a nice dude and did his job right
- Joe Dancona. 8/25/2018
After much hesitation I called Animal Control this summer about a Ground Hog residence under my Garage. I like animals, I just don't like them digging under the building's foundation! Chris returned my call and came out promptly to get things set up-cage, bait , etc. She was knowledgable and friendly and gave me some insight into the situation- that is groundhogs & their habits. I ended up calling on 4th of JuLy, as we caught one and she came out within 2 hours to retrieve it. After that there were 2 more calls over the next month...seems the ground hog had family /relatives living there as well. Each time Chris came out often within an hour to pick up the catch and put out another empty cage. I was impressed with the promptness and her positive attitude regarding animals. Payment was easy and I will not hesitate to call if I have any wildlife problems in the future.
- Diane Trotta. 10/22/2017
Working at animal control for many years.love handling animals
- Lisa Stewart. 9/21/2015
Rahn Monreal and his staff are terrific kind individuals who not only care about animals but about the communities as well. I highly recommend Delaware County Animal Control for any and all needs regarding animals for any time of the day or night. They are professional caring people with a great attitude for the life and well being of the critters and people as well.
Demi from Broomall, PA.